This document is a troubleshooting guide to the setup process for a topaz hsb (hid usb) tablet (once you select this, it will be saved for subsequent signatures.) If the signature pad works in some areas of eaglesoft, but not others, please call patterson support If the signature pad does not work at all, please work with your hardware provider. If your signature pad stopped working completely (or has never worked), please follow the troubleshooting steps below Do not plug your signature pad yet.
Topaz sigplusextlite extension is required for chrome, firefox, and microsoft edge See the topaz systems topaz sigplusextlite user installation guide for details. I followed all of the directions from topaz but when i make a signature box it gives me a warning popup saying i am using a deprecated sha1 algorithm i click ok and it resets back and won't let me sign at all. After installing the software, you may need to restart your computer before the signature pad will work with the site You must have the proper software installed in order to use your topaz signature pad in youthcenter. Sigplusextlite offers a means to capture handwritten signatures for web applications running in the google chrome, mozilla firefox, microsoft edge, and opera browsers.
