Be sure to write down the conversion numbers before calling the ivr Keep it prominent for future ivr calls. With this easy tool, you can convert your patient's medicare beneficiary id number (mbi), provider transaction access number (ptan), or document control number (dcn) into the telephone key pad button sequence required by the ivr as an alternative to speaking. Medicare beneficiary identifier (mbi) & name to number converter before you call customer support or the interactive voice response (ivr) system, use this tool to get the correct numbers to enter on your telephone keypad. This tool will convert your provider transaction access number (ptan), the beneficiary's medicare health insurance claim number (hicn), or the medicare beneficiary identifier (mbi), and/or the document control number (dcn) into a numeric format for easy input into the ivr system. Quickly convert your alphanumeric ptan into the numeric sequence required for ivr systems using our noridian ptan converter tool
Register for access to eligibility, claims, appeals and more Review the noridian medicare portal registration page prior to starting the registration process. This tool will assist you in entering the provider transaction account number (ptan) and the patient's medicare number and name in the palmetto gba ivr.
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