If your device is within warranty, repairs are free If your device is out of warranty, you’ll be charged a repair fee Sign in to your microsoft account if you haven’t yet registered your device, follow the steps here Register or unregister your xbox device Find out where you can get your xbox console repaired by a microsoft authorized service provider. Need help with an xbox console, an xbox game or xbox network
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Choose the device that needs service, select next and then follow the instructions to complete your service request For more detailed info on the service process, see how to get service for surface or getting your xbox device serviced.
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